Institutional Grievance Redressal Cell
The Grievance Redressal Committee at Misra Nursing Institute of Asansol (MNIA) provides an accessible, impartial, and confidential mechanism for addressing grievances raised by students, faculty, and administrative staff. Formulated in accordance with statutory guidelines from the Indian Nursing Council (INC), West Bengal Nursing Council (WBNC), and West Bengal University of Health Sciences (WBUHS), the committee ensures prompt conflict resolution and upholds institutional fairness and accountability.
Committee Composition & Executive Members
| Sl. No. | Name of the Member | Designation / Role |
|---|---|---|
| 1 | Mrs. Chithra K | Principal / Chairperson |
| 2 | Mrs. Anita Nandy | Vice Principal / Convener |
| 3 | Mrs. Swati Sinha | Assistant Professor |
| 4 | Mr. Mohd Abdul Aziz | Assistant Professor |
| 5 | Mr. C. R. Rout | Advisor Academic |
| 6 | Mr. Arnold Natal | Admission Coordinator |
| 7 | Mr. Sumanta Das | Admin |
| 8 | Mr. Sayan Mukherjee | Nursing Tutor |
| 9 | Mrs. Subhra Chattopadhya | Clinical Instructor |
Core Objectives & Redressal Scope
- Academic & Evaluation Inquiries: Handling concerns regarding continuous internal evaluations, clinical training rotations, syllabus pacing, and library resource access.
- Campus & Hostel Facilities: Resolving service issues related to residential accommodation, dining hygiene, transport logistics, and utility amenities.
- Administrative Facilitation: Assisting students with institutional documentation, certificate disbursements, scholarship verifications, and fee ledger clarifications.
- Fair Hearing & Mediation: Providing an objective hearing platform to mediate interpersonal misunderstandings while ensuring victim protection and strict non-retaliation.
Grievance Submission & Resolution Mechanism
Students and faculty may submit their concerns through standard, confidential channels:
- Submission Channels: Written representations can be dropped into the institutional Suggestion/Grievance Box or submitted directly to the Committee Convener.
- Time-Bound Review: The committee reviews received submissions within specified working days and schedules personal hearings where necessary.
- Confidentiality Assurance: All proceedings, statements, and applicant identities are protected under strict institutional privacy standards.